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Healthcare utilization management services can assist your organization in formulating improved behavioral health strategies to significantly improve operations, profit, and market position


BHM Utilization Management is the process of evaluating the necessity, appropriateness and efficiency of health care services against established guidelines and criteria. It also includes the evaluation of the necessity, appropriateness, and efficient use of health care services, procedures, and facilities. We provide services in this area for both payers, as well as provider organizations.

We are highly trained and have accumulated extensive experience in this area. We understand the questions and problems faced by health care organizations.

We will help you more effectively manage and contain medical cost and utilization. The BHM Utilization Management program uses professionally recognized standards for evaluating treatment.

CLINICAL OPERATIONS FOR HEALTHCARE DELIVERY


PROGRAM DEVELOPMENT

We have been successful with program design and implementation. Our experience enables us to understand the position and duty of each stakeholder. This allows us to help design or develop both clinical treatment programs as well as clinical management programs.

BHM delivers widespread clinical and executive knowledge to each program. A successful program begins with an evaluation of the statistics, which is necessary to assess services and outcomes of the program. A project plan is then developed to meet required timelines and objectives. We then monitor the developing program to identify process improvements.

Examples of services

  • Clinical Treatment
  • Inpatient units
  • Substance abuse programs
  • Sub acute programming
  • Day Treatment
  • IOP Crisis Services
  • Clinical Management
  • Denial Management Programs
  • Inpatient Treatment Programs
  • Inpatient Management Strategies

In order to improve your operations, we will complete a comprehensive assessment and study key characteristics of your behavioral health organization.

FEATURES


  • Results from assessment are compared to industry statistics and recommendations are made and documented in detailed report format.

  • We engage in a discussion of the comprehensive evaluation to guide our client to a complete and comprehensive understanding of our findings.

  • We provide on-site or telephonic oversight of suggested implementations to ensure that your organization reaches its full potential.

BENEFITS


  • Refocus of your organization's operations and services
  • Improved effectiveness
  • Enhanced productivity
  • Superior level of care provided
  • Your organization is compensated for services rendered
  • Reduction in less than optimal patient care
  • System inefficiencies are reduced
  • Streamlining of care coordination

CLINICAL OPERATIONS FOR PAYERS


UTILIZATION MANAGEMENT

BHM’s integrated healthcare strategies consist of organized processes that apply proven methodology to guarantee quality of care and cost containment within your organization. We believe that managing the quality of care within budget is important. BHM’s healthcare utilization management programs ensure the delivery of high quality cost efficient health care for your organization's members. At BHM we are able to provide a variety of services which will help you to meet these objectives including:

  • Utilization Review/Management
  • Psychiatric Peer Review
  • Prospective Review
  • Concurrent Review
  • Streamlining of care coordination/ discharge planning
  • Only appropriate patient care services are delivered
  • Services are provided in the most appropriate setting
  • Access to experienced utilization review professionals
  • Reduction of over utilization
  • Development of Key provider group / “self-managed” provider strategy
  • Evaluation of quality of care to determine its contribution to the improvement of health and well being
  • Containment of Medical Cost

FEATURES


  • Efficient utilization of facilities and services through ongoing monitoring and education
  • Evaluating the necessity, appropriateness and efficiency of health care services against established guidelines and criteria
  • Evaluation of the necessity, appropriateness and efficiency of the use of health care services, procedures and facilities
  • Includes actions and decisions that are based on data analysis
  • Effectively manage and contain medical costs
  • Enables coordination between patients and providers, as well as communication between providers and insurers
  • Patient channeling to preferred providers
  • Compliant with URAC standards

BENEFITS OF BEHAVIORAL HEALTH STRATEGIES


  • Only appropriate patient care services are delivered
  • Services are provided in the most appropriate setting
  • Less than optimal patient care outcomes are reduced
  • System inefficiencies are reduced
  • Access to experienced utilization review professionals
  • Reduction of over utilization
  • Streamlining of care coordination
 
 

SERVICES

Clinical observationsFinancial Improvement
Physician advisory servicesDenial Management/Revenue Cycle
Denial reduction managementPhysician Advisor Services
Financial risk analysisClinical Operations/Improvement
Quality improvement processesQuality Improvement Programs
Human resourcesAccreditation
AccreditationHuman Resources/Interim Staffing
TrainingTraining
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Testimonials

Testimonials

I can think of no other firm which has been more valuable in assisting our organization than BHM. Not only do their consultants have a broad knowledge base about managed care in general, but have a clear grasp on the intricacies that are so fundamental in a managed care environment. BHM helped our organization to develop a number of unique programs including a partnership with university, state, and private behavioral health providers to leverage limited funding into a 13 county program to enhance psychiatric services. We will continue to turn to BHM for all of our future consulting needs.

Mike Kupecki

Assistant Director-External Operations
East Carolina Behavioral Health

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